NeoPower Black Shield 320L Heat Pump

  • NeoPower 320L heat pump hot water system with black cylindrical tank and integrated heat pump.
  • NeoPower 320L black heat pump hot water system shown from the side.

NeoPower Black Shield 320L Heat Pump

Specifications
  • Model Number: NA45-320B
  • Tank Capacity: 320 Litres
  • Unpacked Height: 2,090 mm
  • Rated Heating Capacity: 3 kW
  • Rated Input Power: 0.556 kW
  • COP (at 20°C/15°C): 5.4
  • Power Supply: 220–240V~ / 50Hz
  • Recommended Circuit Breaker: 10A Dedicated
  • Compressor Type: DC Inverter
  • Refrigerant: R290 (Propane)
  • Back-up E-Heater: 1.6 kW
  • Operating Temperature Range: -7°C to +46°C
  • Sterilization Mode: 60°C – 70°C
  • Operating Modes: Standard / Eco / Hybrid / Sterilization
  • PTR Valve Rating: 850 kPa
  • ECV Recommended: ≤700 kPa
  • Wi-Fi Control: Smart Life App
  • Warranty Tank: 7 Years
  • Warranty Other Components: 5 Years
  • Indoor Min. Room Volume: 75 m³
  • Installation: Outdoor (or Indoor with ventilation)
  • Noise(dB): 42-48 (Mode dependent)
  • Unpacked Dimension(mm): Φ650×2090
  • Packed Dimension(mm): Φ720×2225
  • Net Weight(kg): 146
  • Gross Weight(kg): 166
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NeoPower Black Shield 320L Heat Pump

The NeoPower 320L heat pump is a large-capacity residential hot water system designed for Australian homes with higher daily hot-water requirements. It combines a 320-litre tank with a DC inverter compressor, smart controls, and multiple operating modes.

As an energy-efficient Hot Water Heat Pump, it draws heat from the surrounding air to warm water while reducing reliance on conventional electric water heating.

Explore the NeoPower Heat Pump Range

The NeoPower 320L is the larger option within the available NeoPower Heat Pump range. Comparing the 210L, 270L and 320L models can help you select a capacity that suits your household, usage patterns, and installation space.

Who Is the NeoPower 320L Suitable For?

The 320-litre capacity may suit larger families and households with frequent or overlapping hot-water use. Consecutive showers, appliance use, and busy morning or evening periods can all affect the capacity required.

The right model should be selected based on actual hot-water consumption rather than occupant numbers alone.

Key Features of the NeoPower Black Shield 320L Heat Pump

The NeoPower Black Shield 320L heat pump combines efficient heating with practical controls for everyday use. Its DC inverter compressor adjusts operation according to demand, while Wi-Fi connectivity through the Smart Life app allows convenient access to system settings.

Key features include:

  • Standard, Eco, Hybrid and Sterilization modes
  • COP of 5.4 under stated testing conditions
  • Operating range from -7°C to 46°C
  • Mode-dependent noise level of 42–48dB
  • 1.6kW backup electric heater
  • R290 refrigerant
  • Sterilization temperatures between 60°C and 70°C

These options allow households to balance energy consumption, recovery time, and hot-water availability.

NeoPower 320L Heat Pump Price

The advertised NeoPower 320L heat pump price varies by state due to differences in available incentives and installation requirements.

State

Starting Price*

NSW

From $3,099*

VIC

From $799*

QLD

From $3,250*

Your final price may be affected by your postcode, existing water heater, site access, system removal, and any additional plumbing or electrical work.

Rebates and Incentive Eligibility

Eligible households may be able to reduce the upfront cost through applicable energy-efficiency incentives. Availability and value depend on your state, postcode, property, existing water heater and current program requirements. HiTech Hot Water can assess your eligibility before confirming the price.

Installation and Space Requirements

The system is primarily designed for outdoor installation. Indoor placement requires suitable ventilation and a minimum room volume of 75m³.

The unit is 2,090mm high, weighs 146kg, and requires a recommended dedicated 10A circuit. A professional site assessment should confirm access, clearances, drainage, ventilation, plumbing and electrical requirements before installation.

Warranty Coverage

The system includes a seven-year tank warranty and a five-year warranty on other components. Coverage is subject to correct installation, servicing requirements, manufacturer conditions and applicable exclusions.

Why Choose HiTech Hot Water?

HiTech Hot Water can help assess your hot-water needs, compare NeoPower models and check available incentives. Our team provides site-specific pricing, professional installation coordination, and ongoing customer support.

Get in touch with our sales expert team for a free quote.
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